Terms of service

Introduction

Welcome to Lumivado. Throughout these Terms of Service, the terms “we,” “us,” and “our” refer to Lumivado. Lumivado operates this online store and website, including all related content, information, features, tools, products, and services designed to provide you with a convenient shopping experience (collectively, the “Services”).

Our store is powered by Shopify, which provides the technology and platform that allows us to offer these Services.

Section 1 – Access and Accounts

By using or accepting these Terms of Service, you confirm that you are of legal age in your state or province of residence and that you have authorized any minors under your care to use the Services on devices that you own, control, or manage.

When using our Services, including browsing our website or placing an order, you may be asked to provide certain information, including your email address, billing details, payment information, and shipping address. You agree that all information you provide is accurate, complete, and up to date, and that you have the authority to provide such information.

You are responsible for keeping your account information and login credentials secure and for all activities carried out through your account. Your account may not be sold, transferred, assigned, or licensed to another individual.

Section 2 – Products

We make reasonable efforts to ensure that our product descriptions, photographs, and other information accurately represent the products and services available through our store. However, colors and product appearance may differ depending on your device, monitor, screen settings, or configuration.

We do not guarantee that the appearance, quality, or characteristics of a product or service will meet your individual expectations or exactly match images shown on our website.

Product information, descriptions, and availability may be updated or changed at any time without prior notice. We reserve the right to discontinue products or limit the quantity of products available to any individual, geographic area, or jurisdiction at our discretion.

Section 3 – Orders

By placing an order through our website, you are submitting an offer to purchase the products selected. Lumivado reserves the right to accept or decline an order for any reason.

An order will only be considered accepted once Lumivado confirms the order and successfully receives and processes payment.

Please review your order carefully before submitting it. Once an order has been accepted, cancellation may not always be possible. If we refuse, modify, or cancel an order, we will make reasonable efforts to contact you using the information provided when the order was placed.

All purchases are subject to our Refund and Return Policy.

You agree that products purchased from our store are intended for personal or household use and are not intended for unauthorized resale or export.

Section 4 – Prices and Billing

Product prices, discounts, promotions, and special offers may be changed at any time without prior notice. The price charged for your order will generally be the price displayed at the time the order is submitted and will be reflected in your order confirmation.

Unless otherwise stated, displayed prices may not include applicable taxes, shipping costs, handling charges, customs duties, or import fees.

Prices displayed on our website may differ from prices offered through physical retail locations or third-party websites. Certain promotions may be subject to additional terms and conditions. If promotional terms conflict with these Terms of Service, the specific promotional terms will apply.

You agree to provide accurate and current billing, payment, and account information for all purchases. You are also responsible for promptly updating your information, including your email address and payment details, so that we can process your orders and contact you when necessary.

By placing an order, you confirm that the payment information provided is accurate and that you are authorized to use the selected payment method. You agree to pay all applicable charges associated with your purchase, including the product price, shipping, handling fees, and applicable taxes.

Section 5 – Shipping and Delivery

Delivery dates and shipping times provided by Lumivado are estimates only and are not guaranteed.

Lumivado is not responsible for shipping or delivery delays caused by shipping carriers, customs processing, weather conditions, service disruptions, or circumstances beyond our reasonable control.

Once an order has been transferred to the shipping carrier, the risk of loss may transfer to the customer to the extent permitted by applicable law.

Section 6 – Intellectual Property

All materials available through our Services, including our trademarks, logos, branding, text, photographs, graphics, customer reviews, videos, audio, website design, and other content, are owned by Lumivado, its affiliates, or its licensors and are protected by applicable intellectual property laws.

You are granted permission to access and use our Services solely for personal and non-commercial purposes. You may not copy, reproduce, distribute, modify, create derivative works, publicly display, publicly perform, republish, download, store, transmit, or otherwise exploit any part of our Services without our prior written permission.

Nothing in these Terms grants you any ownership rights or licenses to use the intellectual property of Lumivado, Shopify, or any third party except where expressly permitted.

The names, logos, product names, service names, designs, slogans, and other branding associated with Lumivado are trademarks of Lumivado, its affiliates, or its licensors. These trademarks may not be used without prior written authorization.

Section 7 – Optional Third-Party Tools

We may provide access to third-party tools or services as part of our Services. These tools may be provided by independent third parties, and we do not control or monitor their operation.

Third-party tools are provided on an “as is” and “as available” basis, without warranties of any kind to the extent permitted by applicable law.

Your use of third-party tools is at your own discretion and risk. You are responsible for reviewing and understanding the terms and conditions provided by the applicable third-party provider.

Any new features, tools, or resources introduced through our Services will also be subject to these Terms of Service.

Section 8 – Third-Party Links

Our Services may contain links, applications, or features provided by third-party websites or services. Lumivado does not control and is not responsible for the content, accuracy, availability, or policies of third-party websites.

If you choose to access a third-party website through a link provided on our Services, you do so at your own risk.

Lumivado is not responsible for any loss, damage, or other issues that may arise from your use of third-party websites, products, services, or content. We recommend reviewing the applicable policies and terms of any third-party website before completing a transaction.

Section 9 – Shopify

Lumivado uses Shopify as the technology platform that allows us to operate our online store.

However, purchases made through our website are transactions directly between you and Lumivado. Shopify does not sell our products and is not responsible for products purchased from Lumivado or for disputes, losses, damages, or claims arising from transactions between you and Lumivado, to the extent permitted by applicable law.

Section 10 – Privacy

Personal information collected through our Services is handled in accordance with our Privacy Policy.

Because our online store is hosted on Shopify, Shopify may collect and process certain information relating to your use of our website in order to provide and improve its services. Information submitted through our Services may be shared with Shopify and other service providers, including providers located in countries outside your country of residence.

Please review our Privacy Policy for additional information regarding how your personal information is collected, used, stored, and processed.

Section 11 – Customer Comments and Submissions

If you submit, upload, post, email, or otherwise provide ideas, suggestions, reviews, comments, proposals, plans, or other materials (“Comments”), you grant Lumivado a perpetual, worldwide, royalty-free, transferable, and sublicensable right to use, reproduce, modify, publish, distribute, display, and otherwise use those Comments in any medium and for any lawful purpose, including commercial purposes.

You confirm that you own or have the necessary rights and permissions to submit the Comments and that your Comments comply with these Terms of Service.

We are not required to keep Comments confidential, compensate you for them, or respond to them.

Lumivado may monitor, edit, restrict, or remove Comments at its discretion if we believe they are unlawful, offensive, threatening, defamatory, obscene, misleading, or otherwise objectionable, or if they violate these Terms or the rights of any third party.

You agree that your Comments will not violate the rights of any third party and will not contain unlawful, abusive, deceptive, malicious, or harmful material, including viruses or other harmful code.

You are solely responsible for the Comments you submit and for their accuracy. Lumivado assumes no responsibility or liability for Comments submitted by you or any other person.

Section 12 – Errors, Inaccuracies, and Omissions

Our website may occasionally contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, delivery estimates, availability, or other information.

Lumivado reserves the right to correct errors, update information, modify website content, or cancel orders where information is inaccurate, including after an order has been submitted.

Section 13 – Prohibited Uses

You may use our Services only for lawful purposes. You agree not to use our Services:

For any unlawful, fraudulent, deceptive, or malicious purpose.
To violate applicable laws, regulations, or rules.
To infringe upon the intellectual property rights of Lumivado or any other party.
To harass, abuse, threaten, defame, or harm another person.
To provide false, inaccurate, or misleading information.
To transmit or distribute unlawful or prohibited content.
To send spam or unauthorized promotional communications.
To impersonate another individual or organization.
To interfere with another person's use or enjoyment of the Services.
To upload or transmit viruses, malware, or other harmful code.
To reproduce, copy, resell, or commercially exploit any part of the Services without authorization.
To collect, track, or misuse the personal information of others.
To interfere with, disable, or circumvent security features of our website or related services.

We reserve the right to suspend, restrict, deactivate, or terminate accounts that violate these Terms of Service.

Section 14 – Termination

We may suspend, restrict, or terminate your access to our Services at our discretion and without prior notice where permitted by applicable law.

You remain responsible for all amounts owed to Lumivado up to the effective date of termination.

Any provisions that are intended by their nature to survive termination, including provisions concerning intellectual property, customer Comments, disclaimers, limitations of liability, indemnification, governing law, and confidentiality, will remain in effect.

Section 15 – Disclaimer of Warranties

Information provided through our Services is intended for general informational purposes only. We do not guarantee that such information is accurate, complete, reliable, or suitable for your specific needs.

Except where expressly stated by Lumivado, our Services and products are provided on an “as is” and “as available” basis, without warranties of any kind, to the extent permitted by applicable law.

We do not guarantee that our Services will always be available, uninterrupted, secure, timely, or free from errors.

Certain jurisdictions may not allow the exclusion of specific warranties. As a result, some of these limitations may not apply to you.

Section 16 – Limitation of Liability

To the fullest extent permitted by applicable law, Lumivado, its partners, directors, officers, employees, affiliates, agents, contractors, service providers, licensors, and Shopify and its affiliates will not be liable for indirect, incidental, special, punitive, or consequential damages arising from your use of our Services or from products purchased through our store.

This includes, where permitted by law, losses related to profits, revenue, savings, data, replacement costs, or other similar losses.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

Section 17 – Indemnification

You agree to indemnify and hold harmless Lumivado, Shopify, and their respective affiliates, partners, directors, officers, employees, agents, contractors, licensors, and service providers from claims, losses, damages, liabilities, and reasonable legal expenses arising from:

Your violation of these Terms of Service.
Your violation of any applicable law or the rights of a third party.
Your access to or use of our Services.

Where permitted by law, we may notify you of any applicable claim and participate in its defense or settlement, or take control of the defense of the matter.

Section 18 – Severability

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the fullest extent permitted by applicable law, and the remaining provisions will remain in full force and effect.

Section 19 – Waiver and Entire Agreement

Our failure to enforce any provision of these Terms does not constitute a waiver of our right to enforce that provision in the future.

These Terms of Service, together with any policies, rules, or guidelines posted on our website, constitute the entire agreement between you and Lumivado regarding your use of our Services and supersede any previous agreements, communications, or understandings concerning the Services.

Section 20 – Assignment

You may not transfer or assign these Terms or any rights or obligations arising under them without our prior written consent.

Lumivado may transfer or assign these Terms, along with its rights or obligations, without your consent where permitted by applicable law.

Section 21 – Governing Law

These Terms of Service and any separate agreements under which we provide Services shall be governed by and interpreted in accordance with the laws of the United States.

Section 22 – Headings

The headings used throughout these Terms are provided for convenience only and do not affect the meaning, interpretation, or enforcement of any provision.